Anonymous asked: Only exchange and limited to 14 days for school uniform is store policy. Do you think that school uniform will be out of date and can't exchange because of >14 days? My son needs to go different school. I still have unopened school uniform that i bought last year for emergency usage. I really feel annoyed for that. I realized that i will never buy in Cookie until unless if i can't find in other store.
If you have the original receipt, and the item is unopened and in the original condition, we will issue an exchange on school uniforms after 14 days. If you have any problems, please respond here, but it should not be any problem at all.