1. Service Announcement: Rolling Brownouts

    Due to the heat wave here in New York City, a rolling brownout is affecting some of our stores and phone lines.

    If you are unable to contact us by phone at 877-94-COOKIES, you can still reach us on Twitter, Facebook, LiveChat, or by emailing CustomerService@CookiesKids.com.

    We are currently working on a solution and apologize for any inconvenience that this may cause you.

     

  2. Service Announcement

    (Photo via cdevers)

    In celebration of Independence Day, our offices will be closed Monday, July 5, 2010.

    Some shipping companies might be closed for the national holiday as well. Please calculate your shipping time appropriately.

    Happy holiday!

     

  3. Holiday Service Announcement

    In respect of the Shavuot holiday, Cookie’s Kids Customer Care Center will be closing early on Tuesday, May 18th and will remain closed until Friday, May 21st.

    We will be back at 10 AM EST Friday and will answer any emails by the end of the day on Friday.

    All orders placed online will not be effected and will still be shipped on schedule.

    Cookieskids.com Customer Care Center

    Phone Toll Free: (877) 942-6654

    Email: CustomerService@CookiesKids.com

    Shop Online: Cookieskids.com

     

  4. Call Center Times

    Service announcement:

    Our call center will be closed on the weekends for the next two weeks in honor of the Passover holiday.

    Our offices will be open Mondays to Fridays from 10 AM - 5 PM EST as always, so you can contact us at those times.

    Calls regarding with any inquiries on your order are always welcomed at 877-942-6654.

    As always, you can place your order 24/7 at Cookieskids.com and email us with any questions at CustomerService@CookiesKids.com.

    Happy holidays!